User Experience – The Missing Link in Salesforce Adoption
Low Adoption We all know that Salesforce is the gorilla of the CRM market, a $35B behemoth that boasts over 150,000 customers worldwide, with market share larger than the next five competitors combined. And yet, when I speak to people who use Salesforce, there is often a lack of enthusiasm for the Lightning User Experience. […]
Sales Evolution and the Express Console with Royce Hall and Larry Hill
Sales has come a long way in the past 40 years, from the days of mainframes to the fast-paced, cloud-driven world we know today. In this insightful conversation, Royce Hall from Coffee Dreaming sits down with Larry Hill, the founder of Leaping Fox, to discuss the evolution of sales over four decades. Together, they explore […]
10 User Demands for Better SaaS UX
I’ve been using computers continuously since the days of DOS and green screens – probably 60,000+ hours to-date. Like most people in business today, I use the web constantly and spend lots of time in cloud-based SaaS (Software-as-a-Service) applications. I’ve found that many of these SaaS applications come up short on a number of User […]
Webinar: 10 Key Points About the Value of The Express Console
Leaping Fox Founder and CEO, Larry Hill, was recently featured in a webinar hosted by Daryl Moon, the founder of CertifyCRM.com and a renowned Salesforce industry expert. Watch the full webinar here. To connect with Daryl Moon, visit his LinkedIn profile. The Express Console by Leaping Fox The Express Console by Leaping Fox is a […]
Does all Enterprise Software Suck?
Obviously this is a rhetorical question because the world runs on Enterprise software, right? But when was the last time someone raved to you about how great their new financial or operational system is? If you want to unleash a diatribe of loathing, just ask a doctor about their Electronic Medical Records (EMR) system. Or […]
Lightning Web Components – an Historical Perspective
For most of my 40-year career in technology, I’ve searched for a CRM system designed around the specific needs and habits of a salesperson. In my experience, corporate CRM systems were usually little more than a glorified Rolodex – a place to store Account and Contact information. And poorly kept ones at that, with incomplete, […]