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Salesforce Adoption and CRM Insights for Better UX

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User Experience – The Missing Link in Salesforce Adoption

Low Adoption We all know that Salesforce is the gorilla of the CRM market, a $35B behemoth that boasts over 150,000 customers worldwide, with market share larger than the next five competitors combined. And yet, when I speak to people who use Salesforce, there is often a lack of enthusiasm

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10 User Demands for Better SaaS UX

I’ve been using computers continuously since the days of DOS and green screens – probably 60,000+ hours to-date. Like most people in business today, I use the web constantly and spend lots of time in cloud-based SaaS (Software-as-a-Service) applications. I’ve found that many of these SaaS applications come up short

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Webinar: 10 Key Points About the Value of The Express Console

Leaping Fox Founder and CEO, Larry Hill, was recently featured in a webinar hosted by Daryl Moon, the founder of CertifyCRM.com and a renowned Salesforce industry expert. Watch the full webinar here. To connect with Daryl Moon, visit his LinkedIn profile. The Express Console by Leaping Fox The Express Console

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Does all Enterprise Software Suck?

Obviously this is a rhetorical question because the world runs on Enterprise software, right? But when was the last time someone raved to you about how great their new financial or operational system is? If you want to unleash a diatribe of loathing, just ask a doctor about their Electronic

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Lightning Web Components – an Historical Perspective

For most of my 40-year career in technology, I’ve searched for a CRM system designed around the specific needs and habits of a salesperson. In my experience, corporate CRM systems were usually little more than a glorified Rolodex – a place to store Account and Contact information. And poorly kept

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Express Console Triumphs in Salesforce SE Demo Jam

[Stamford, CT, January 21, 2024] — In a showcase of innovation, the Express Console from Leaping Fox Software claimed the top spot in the Salesforce SE Demo Jam on January 11, with over 80 Salesforce Solution Engineers voting. The Demo Jam, a highly anticipated event in the Salesforce community, witnessed

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